Effective Date: May 15, 2023
Seaside Training Center (“we”, “us”, “our”) is committed to protecting the privacy and security of the personal information of our clients, students, parents/guardians, staff, and visitors (“you”, “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll in our programs, or otherwise interact with us.
1. Information We Collect
We may collect the following types of information:
- Personal Information You Provide Directly
When you register, enroll a child, apply for a program, make a payment, contact us, or use our online “Jackrabbit Parent Portal”, we may collect:
- Name, address, email, phone number
- Date of birth (for child/student)
- Emergency contact information
- Health / medical information or allergies/special needs (for safety or accommodations)
- Payment information (credit card, bank info)
- User account credentials (username, password)
- Information about parent/guardian if student is minor
- Information Collected Automatically
When you use our website or Portal, we may collect:
- Usage data: pages visited, time spent, links clicked
- Device/technical information: IP address, browser type, device type
- Cookies or similar tracking technologies
- Information from Third Parties
We may receive information from third‑party service providers (e.g. payment processors, analytics providers) as needed to support our operations.
2. How We Use Your Information
We use your personal information for purposes including, but not limited to:
- To provide, operate, maintain, and improve our programs, classes, camps, after‑school services, and website
- To process enrollments, payments, and refunds
- For communication: sending notices, schedules, event updates, class changes, newsletters, emergency alerts
- To ensure safety, health, and accommodation of students (e.g. allergies, medical conditions)
- To respond to questions, requests, complaints
- For administrative, billing, and accounting purposes
- For internal analytics and improving our programs and website usability
3. Disclosure of Your Information
We may share your personal information as follows:
- With employees, coaches, staff, and contractors who need it to deliver our services
- With third‑party vendors & service providers (payment processors, hosting providers, analytics, SMS/email services) who help us operate
- With legal entities or authorities if required by law or to protect rights, safety, or property
- In the event of a business transfer (e.g. merger, sale of assets)
We do not sell your personal information to third parties for their marketing purposes.
4. Cookies & Tracking
- We may use cookies, web beacons, and similar technologies to collect information about how you interact with our website and Portal.
- These are used to improve user experience, analyze site usage, and for security.
- You may disable cookies or adjust settings in your browser, but doing so may impact your ability to fully use certain features.
5. Children’s Privacy
Because many of the people we serve are minors (ages walking/toddler through 17 years old) in our classes, camps, etc.:
- We collect parental/guardian consent to collect, use, and store personal information about minors.
- Medical/allergy information, date of birth, etc., are collected with care, only as needed for safety and program needs.
- If we become aware that we have collected information from a child under [appropriate age] without proper consent, we will take steps to remove or limit such data.
6. Data Security
We implement appropriate administrative, technical, and physical security measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
7. Retention
We retain personal information only as long as necessary for the purposes outlined in this Policy, or as required by law.
After that, we delete, anonymize, or securely archive it.
8. Your Rights
Depending on your location and circumstances, you may have rights including:
- To access, correct, or update your personal information
- To request deletion or limitation of use of your information
- To opt out of communications or marketing messages
- To withdraw consent (if applicable)
If you wish to exercise these rights, please contact us as below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we'll revise the “Effective Date” at the top. We may also notify you of significant changes via email or through our website.
10. Contact Information
If you have any questions or concerns about this Privacy Policy, or to exercise your privacy rights, contact us:
Seaside Training Center
Address: 4431 Eastport Park Way, Suite A, Port Orange, Florida 32127
Phone: (386) 760‑1445
Email: info@seasidetrainingcenter.com
